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Frequently asked questions
General1
Do I need a PayPal account to check out?
No. You can check out using a debit or credit card without creating a PayPal account.
• We accept all major credit cards
• Payments are processed securely through PayPal
• When redirected, select “Pay with Debit or Credit Card”
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How fast do you ship?
• Some parts are in stock and ship quickly 2-3 days
• Custom Exhausts are built in style batches based on customer demand
• Production is determined by the styles customers request, so availability can vary from month to month.
• If a style is out of stock, you can use the “Notify Me When In Stock” option on the product page
• All exhausts arrive to us raw, are hand-finished in-house, and then sent out for coating
Typical turnaround time FOR EXHAUSTS is 4–10 weeks, depending on workload and season
• Estimated ship times are listed on each product page
• Orders placed on weekends are processed the next business day
• Holidays and weather may cause delays
Can I cancel my order?
• Orders may be canceled before they enter production or ship
• Once an order has entered production or shipped, it cannot be canceled
• To request a cancellation, you must contact us with your order number and reason for cancellation
👉 We review cancellations on a case-by-case basis
Do your exhausts come with a warranty?
Yes. Exhausts are covered under a limited warranty.
• Covers cracks or chips in coating upon delivery
• Product must be inspected before installation
• Claims must include photos prior to install
👉 Once installed, the product is considered accepted
Do your headlights come with a warranty?
Yes. Headlights include a one year warranty with two replacement options:
• Return Option: Send the defective light back (customer pays shipping) 4 week turnaround
• Temporary Hold Option: Replacement is shipped immediately with a $60 hold, 2 week turnaround
To complete the warranty, a wire cut video of the defective light is required
👉 Warranty claims will not be completed without this step
👉 Please contact us to begin the warranty process and receive full instructions
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