Frequently asked questions

Do I need a PayPal account to check out? No. You can check out using a debit or credit card without creating a PayPal account. We accept all major credit cards Payments are processed securely through PayPal When redirected, select “Pay with Debit or Credit Card”

What are your shipping methods? Free Shipping: UPS Ground (5–7 business days) Expedited Shipping: USPS Priority (2–3 business days, additional cost) You can choose your preferred shipping method at checkout.

How fast do you ship? Some parts are in stock and ship quickly 2-3 days Custom Exhausts are built in style batches based on customer demand Production is determined by the styles customers request, so availability can vary from month to month. If a style is out of stock, you can use the “Notify Me When In Stock” option on the product page All exhausts arrive to us raw, are hand-finished in-house, and then sent out for coating Typical turnaround time FOR EXHAUSTS is 4–10 weeks, depending on workload and season Estimated ship times are listed on each product page Orders placed on weekends are processed the next business day Holidays and weather may cause delays

Do you ship internationally? Yes, we ship worldwide. Shipping rates are calculated at checkout If your location isn’t showing, please contact us

What is your refund policy? All exhausts are produced in limited production batches by style. Returns are accepted but are subject to a 20% restocking fee Defective products will be repaired or replaced Customer is responsible for return shipping

Can I cancel my order? Orders may be canceled before they enter production or ship Once an order has entered production or shipped, it cannot be canceled To request a cancellation, you must contact us with your order number and reason for cancellation 👉 We review cancellations on a case-by-case basis

Do your exhausts come with a warranty? Yes. Exhausts are covered under a limited warranty. Covers cracks or chips in coating upon delivery Product must be inspected before installation Claims must include photos prior to install 👉 Once installed, the product is considered accepted Do your headlights come with a warranty? Yes. Headlights include a one year warranty with two replacement options: Return Option: Send the defective light back (customer pays shipping) 4 week turnaround Temporary Hold Option: Replacement is shipped immediately with a $60 hold, 2 week turnaround To complete the warranty, a wire cut video of the defective light is required 👉 Warranty claims will not be completed without this step 👉 Please contact us to begin the warranty process and receive full instructions